Delicatessen's partnership with ordr has resulted in an increase in sales with reduced and simplified operational costs and processes. Prior, they were working with 7–8 POS (Point of Sale) channels—now they have only one, which is primarily used for corporate invoices. This has simplified operations for the staff, who were also happy to see continuity in tips when customers order and pay for their food through ordr.
Being able to easily adjust and update the digital menu allows Delicatessen to move through inventory more purposefully, and they can better recommend additional items customers might like. This has led to an overall increase in average order size, and customers are able to enjoy a well-rounded meal with complementary dishes and drinks.