"On a busy Friday or Saturday night like the ones we've had, without ordr I would have had to employ at least 2 more runners per night just to keep up. With the outside open, it would probably be 3 members of staff. That's a huge cost saving."
Laverick doesn't think of it in terms of cutting staff, because they're physically limited to how many staff members they can have "fumbling" behind the bar, regardless of whether or not they're using ordr.
"There's simply no room for those jobs in the first place – ordr is so efficient, that in terms of staff costs, it's pretty much irreplaceable."
Laverick thinks that even if they had enough staff for every person, ordr allows them to probably make at least another 10–25% on top of what they'd have if they had all the staff in the world.
"The guests don't have to get up, they don't have to interact with anyone – the only requirement from a staff perspective is the beer gets poured or the ticket gets delivered. If you were to have one member of staff for every single guest, it still wouldn't be fast enough. There's a level of efficiency to ordr that can't be beat."